Align your People with your Business and Create a High Performing Organization - Metrics@Work can Help

Metrics@Work is a world-class, Human Resource Management (HRM) research and consulting company, on the leading edge of the professional and academic fields of organizational health, employee quality of work life, and employee health and well-being. Our Aim is to support the creation of Better People Management in you organization.

About Metrics@Work:

In the past 11 years, Metrics@Work has worked with over 200 Canadian organizations ranging in size from 40 employees to over 70,000 employees with the majority of corporations being in the range of 250-3,000 employees, collecting and analyzing employee, customer, and organizational data. Metrics@Work has created a strong reputation for its work across Canada, both in terms of surveying and consulting on “Better People Management.”

Who we are:

• Metrics@Work emerged from Brock University’s Workplace Health Research Lab (WHRL) in September, 2007
• Coupled with the experience of its predecessor (WHRL), Metrics@Work has been conducting Employee Satisfaction / Engagement surveys for over 11 years
• Brock University and previous WHRL Staff own Metrics@Work
• Metrics@Work maintains the databases and operates according to all guidelines, processes and systems previously approved by Brock University’s Research Ethics Board
• Number of Employees: 8 Full time staff
• 2300 sq. ft. of state-of-the-art scannable and web-based data collection facilities

Why Survey With Us?

• Multi-language surveys and reports (e.g., French, English, Spanish, Italian)
• Survey and Report Flexibility and Customization
• Multi-method delivery (e.g., web, paper, clickers, IVR)
• Valid and Reliable Measurements
• Anonymous and Confidential
• Strong benchmarking
• All survey processes previously Brock University Research Ethics Board approved
• Multi-level reporting, e.g., Corporate, Department, Division, Branch, etc.
• Handle capacity from 50 to 50,000 surveys
• Collect qualitative as well as quantitative information
• Excellent project support (e.g., communciations, response counts, manager tool kits, presentations)
• Measure key engagement outcomes and their predictors (drivers)
• Create dashboard metrics for input into your balanced score card

Ability to Benchmark

We can benchmark your results against our database, sectors, job types, work groups. Our database contains well over 200 organizations representing over 250,000 Canadian workers. Our sectors include health care, municipalities, manufacturing, education. Job type comparisons can be general (e.g., senior manager, manager, front-line staff) or specific (e.g., Nurses, Physicians, IT Specialists, Engineers, Principals, Teachers). Examples of work group comparisons would be (e.g., HR, IT, Clinical, Finance, and Marketing). We can also provide a Public, For Profit, Not-for-Profit, Regional, Urban, Rural types of comparisons.

We are proud of the high level of expertise and knowledge in our core team, each bringing a unique skill set to the Project Team to provide you with the highest possible level of customer service and support. Our team has been successfully delivering projects together for several years.