Assessment Tools & Services
Metrics@Work offers leading assessment tools and services, designed to assist organizations to better understand and act on key quality of work life and organizational health issues. Our core systems are solid, and proven - with second to none reliability and validity. This means that you are measuring and acting on exactly what you wanted to, and on what matters most.
Our systems are also fully customizable, ensuring that your unique culture is reflected and your organization's information needs are met. Our consultants work extensively with organizations to design an assessment system and communication plan that:
- reflects the culture and physical environment of each organization
- builds employee and organizational trust
- protects respondents' anonymity
- promotes the highest response rate possible
- builds a positive legacy within each organization, ensuring success of future assessment projects
Survey Tools
Metrics@Work offers valid and quality assured systems for collecting and reporting organizational information in the areas of Employee Engagement, Satisfaction, Customer Engagement, Human Resource Management Assessments, Benchmarking, Health Cost Drivers Analyses, and Organizational Data Mining. The Metrics@Work survey tools are very flexible, highly customizable, and easy to use. The following is a list of the topics we can investigate to ensure your organization functions at optimum capacity.
- Employee Engagement
- Employee Satisfaction
- Organizational Culture
- Quality of Worklife
- Change Readiness
- Health Risk Appraisals
- Employee Health & Wellbeing Promotion Evaluation
- Internal & External Customer Engagement
- Customer Satisfaction Survey are an easy, cost efficient survey and reporting system that gives you the knowledge and insight you need to develop solid customer focused strategies
- Patient Safety Culture
- Safe working Environment
- Needs Assessment: Organizational Health Programming
- Key Management & Labour Practices benchmarking
- Human Resource Management Assessments
- Nurse Environment Culture
- Respect in the Workplace (i.e., bullying in the workplace)
- Individual Health and Wellbeing (Health Risk Appraisal)
- Health Cost Drivers Analyses
- Pulse Surveys
- 360 degree Evaluation Survey
- Organizational Data integration Mining
Download the PDF Fact Sheet
Data Mining
Data Mining is an analytical process for learning from large volumes of historical data how to describe the data and predict outcomes. Through data mining techniques, businesses can discover new relationships, trends and patterns among data that previously were unknown. The results of data mining are primarily used to support business decision-making.
- Data mining includes integrating data from various sources (e.g., HR, MIS, IT, SAP modules).
- It uncovers previously unknown patterns or trends that suggest issues or relationships that may be
- helpful to, or are hindering, important business outcomes.
- It helps monitor, model and evaluate trends in time series data.
- It supports the development of "key metrics" such as Key Performance Indicators (KPI's).
- Its analyses can provide clear, actionable results that cut through the complexities of large multi-variate data sets.
Download the PDF Fact Sheet
HealthMap
A standardized, systematic tool for assessing your organization's existing health oriented policies, practices and procedures. Benchmarks your results to best practices in organizational health strategy and design. HealthMap is your first step in the development and evaluation of a solid, comprehensive organizational health plan.
Download the PDF Fact Sheet
Healthy Workplace Employee System (HWES)
Systematically measures key quality of work life factors and employee health and well-being indicators. Allowing you to set priorities and take actions to improve the quality of your work environment and individual employee health and well-being attitudes and practices.
Download the PDF Fact Sheet
HealthEvidence
An innovative program developed by GlaxoSmithKline and used to develop a strategic view of your organization's existing healthcare expenditures. Converts benefit-related data into health-related information in order to demonstrate the underlying health conditions driving your healthcare costs. HealthEvidence provides a concrete and informed analysis of your health cost drivers, which allows you to clearly identify intervention priorities.
Download the PDF Fact Sheet
Customer Satisfaction Survey
An easy, cost efficient survey and reporting system that gives you the knowledge and insight you need to develop solid customer focused strategies. Gives you an accurate picture of your organization - and your workforce - from your customers' perspective.
Download the PDF Fact Sheet